Garmin down: what happened during the outage

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On July 23, Garmin services went down. Watches, bike computers and other devices had stopped uploading data, and the Garmin Connect app began displaying a message explaining that the sudden outage was due to ‘maintenance’. Pilot software and navigation database FlyGarmin (used for Garmin navigational systems) also went down, reportedly resulting in the grounding of some planes.

A tweet from the brand confirmed that it was “experiencing an outage that affects Garmin Connect, and as a result, the Garmin Connect website and mobile app are down at this time”, but as the outage stretched on, speculation began to circulate that it wasn’t just a technical problem, but the result of a ransomware attack that had encrypted critical data in Garmin’s systems.

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